Fix "Error retrieving information from server. [RH-01]" in Play Store

Many users faced this problem and it is a common problem in Android phones. When you open Google Play Store, you receive this error message "Error retrieving information from the server [RH-01]". We will give you solutions to this problem you can try them one by one and this problem will be solved.

how to fix "Error retrieving information from server. [RH-01]" in Play Store

Method 1: Clear Cache

Clear cache for “Google Play store” and clear cache for “Google Play services” Then open Play Store and see if that solve the problem.

To do this, apply the following steps:

1. Open "Google Play" app and press the Home button to return

2. Go to Settings> Applications> Apps Manager

3. Go to "All" tab, search for "Google Play Store" and click on it.

5. Click "Force Stop"

4. after that click "Clear Cache"

Repeat the previous steps for “Google Play Services” and the “Google Play Services Framework”

6. Restart your device

Once you restart your device, Google Play store must work now

Method 2 : Remove your Google account and then re add it again

To do this go to: Settings > Accounts . Tap on Google Account and tap your Google account then press “Remove Account” button. Reboot your smartphone and then add your account again.

Method 3 : Set time & date

Make sure that time & date is correct, if not set system date of your android device correctly.

Hope you guys best luck with these methods
memu rh-01